HDI Classes to the Carolinas and Digital Event

 Thursday May 16, 2013 in Raleigh, NC we will host- The Power of Quality Tour with Malcolm Fry

To truly deliver quality service, organizations need quality people with the right skills; quality processes based on best practices that align with business needs; quality technology to enable those processes; quality assurance program to inspect the processes and results; and quality metrics to measure success. This one-day workshop, presented by the renowned Malcolm Fry, is a fun, informative, and productive learning experience about the Power of Quality. Power of Quality

 Tuesday, May 21, 2013 from 8:00 a.m. – 5:30 p.m. Eastern we will host: HDI 2013 – A Digital Experience

An award-winning free event that you help create! Earn your license to learn at this engaging event featuring top-rated sessions and speakers from the HDI 2013 Conference & Expo in Las Vegas.

Mark your calendars now to join a global audience for HDI’s second annual digital experience—an interactive industry event!

Below are the upcoming area courses. Register early and receive the early bird discount – some of the classes are right around the corner. All courses can be delivered onsite and most are also offered online or virtually.

Greenville, SC

6/10 – 6/11/13 HDI Support Center Analyst


Charlotte, NC

7/15 – 7/16/13 HDI Support Center Analyst

7/17 – 7/19/13 HDI Support Center Manager

HDI, Virtual Classroom

4/23 – 4/24/13 HDI Support Center Analyst

4/25 – 4/25/13 HDI Customer Service Representative

5/20 – 5/20/13 Problem Management

5/20 – 5/20/13 Support Center Metrics and Measurements

6/03 – 6/04/13 HDI Desktop Support Technician

6/05 – 6/07/13 HDI Support Center Manager

If you are interested in any of these course mention chapter code TBTRI when registering.


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