TriHDI Chapter Meeting March 17 with Special Guest PHIL VERGHIS

Phil Verghis, CEO & co-founder, Klever, will be giving us a sneak preview of a new Open Customer Metrics Framework that a number of organizations (including HDI) will announce on March 22nd and a preview of the talk that he will be presenting at the breakout session at the HDI Conference in Orlando.

 

Phil Verghis, author of The Ultimate Customer Support Executive, is a long time innovative friend of HDI, including being chair of the Strategic Advisory Board and the chair of the metrics subcommittee and of the 2012 Customer Technical Support Advisory Committee.  Phil has won numerous awards and has spoken all over the world.

 

We also will be discussing upcoming chapter officer elections and how best to meet chapter members’ needs.

We will be meeting at TekSystems in Raleigh from 4:00 – 6:00 pm.

TekSystems address:

1201 Edwards Mill Rd., Suite #201, Raleigh, 27607

 

We look forward to seeing you there!

Eventbrite - TriHDI Chapter Meeting

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