TriHDI Chapter Meeting with Special Guest JAMIE STANNARD!!!

Do you need help identifying and eliminating processes that aren’t efficient? Are you looking for a fun way learn and teach lean concepts?  If your answer is yes then you don’t want to miss TriHDI’s Summer Chapter Meeting!  Our guest JAMIE STANNARD will be presenting “Leggo My Lego! – An Exciting Way to Learn and Apply Lean Management”.  Using simple Lego building exercises you will learn how to improve efficiency with your service and support teams, strengthen procedures, and identify areas for continual improvement. Participants leave the meeting with practical tips and Lego exercise instructions to use with their teams to maintain this approach to lean management. Following these guidelines to continual process improvement resulted in the presenter, Jamie Stannard, in improving efficiency by reducing ASA by 371%! Interested in learning more?

When: AUGUST 10th 6PM to 8PM

Where: TEK SYSTEMS – 5440 Wade Park Blvd, Suite 300, Raleigh, NC 27607

Eventbrite - TriHDI Chapter Meeting with Special Guest JAMIE STANNARD!!!


A twenty-plus-year veteran of the tech support industry, Jamie Stannard is currently the senior technical support manager at DEXIS. He received his MBA from Kennesaw State University; he’s also achieved his Master Black Belt in Lean Management and is a certified HDI Support Center Director with additional certification in KCS Principles and Support Center Manager. Jamie became a member of HDI in 2000 and has actively volunteered on the HDI Atlanta board since 2008 where he currently holds the position of president.  Jamie currently lives in the north Atlanta metro area with his wife and three kids.


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